Terms of service

This website is operated by Lacquer Energy. Throughout the site, the terms “we”, “us”, and “our” refer to Lacquer Energy. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”).

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions stated here, you may not access the website or use any services.

1. Online Store Terms

By using this site, you confirm that:

You are at least the age of majority in your country or region of residence.
You will not use our products for any unlawful or unauthorized purpose.
You will not violate any applicable laws or regulations.

Any breach of these Terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

3. Product Information and Handmade Characteristics

All products sold on lacquerenergy.com are handcrafted, and many are made using natural materials.

Each piece is unique. Variations in color, texture, shape, grain, and minor natural imperfections are normal characteristics of handmade products and are not considered defects.

We make every effort to display product colors and details accurately, but actual colors may vary depending on your screen settings.

4. Pricing and Availability

All prices are listed in the currency shown at checkout.

We reserve the right to change prices, discontinue products, or limit quantities at any time without prior notice.

We do not guarantee that all products will always be available.

5. Orders and Payment

We reserve the right to refuse or cancel any order, including orders that appear fraudulent or violate these Terms.

If we cancel an order after payment has been received, we will issue a full refund.

You agree to provide accurate billing, shipping, and payment information.

6. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by customs, shipping carriers, weather conditions, or other events beyond our control.

Customers are responsible for any import duties, taxes, or customs fees imposed by their local authorities.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

By placing an order, you agree to the terms of our Return & Refund Policy.

8. Intellectual Property

All content on this website, including text, images, videos, logos, product descriptions, and designs, is the property of Lacquer Energy and is protected by copyright and intellectual property laws.

You may not use, reproduce, or distribute any content without our prior written consent.

9. Optional Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of any third-party sites and encourage you to review their terms and policies separately.

10. Disclaimer of Warranties

To the fullest extent permitted by law, all products and services are provided “as is” and “as available” without any warranties, express or implied.

We do not guarantee that the website will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the fullest extent permitted by law, Lacquer Energy shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Lacquer Energy from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable to our business operations, without regard to conflict of law principles.